Due to the very long processing time, we were unable to celebrate our grandchildren’s 21st birthdays or see how our youngest granddaughter got her first 50 runs in a cricket match.

We applied (visa 173) the last week of June 2018 and our application was then date stamped 3 July 2018. On 27 July 2018 we were instructed to make the first payment which we made on the same day. When we applied, the processing time was communicated as an estimated 38...